Privacy Policy
How we collect, use and protect your information.
Last updated: July 2026
NiViH Weaves (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website and how we use it. This is a general policy template and should be reviewed by a legal professional before going live.
Information we collect
- Account & order details: name, email, phone, and delivery address you provide to create an account or place an order.
- Payment information: processed securely by our payment partner (Razorpay). We do not store your full card details on our servers.
- Return requests: the reason, description and video you submit when raising a return.
- Usage data: basic technical information (e.g. device, browser) to keep the site working and secure.
How we use it
- To process and deliver your orders and returns.
- To communicate with you about your orders and support requests.
- To improve our products, service and website.
- To comply with legal and tax obligations.
Sharing
We share information only as needed to run the store — for example with our payment provider, shipping/courier partners, and service providers who help us operate. We do not sell your personal data.
Data retention & security
We keep your information only as long as needed for the purposes above and to meet legal requirements, and we take reasonable measures to protect it.
Your rights
You can access or update your details from your account, or contact us to request changes or deletion, subject to legal obligations.
Contact
Questions about privacy? Email hello@nivihweaves.in.